Careers At Nexus Property Management

Do you enjoy working with all types of people? Join our team. We love high energy, dynamic people who enjoy being measured by results. Nexus Property Management values their employees and believes in training and developing our employees to grow with the company. Nexus also offers competitive wages, profit sharing, 401k, paid vacation time, paid sick time, medical and dental insurance, and apartment discounts. EOE/Drug free workplace.

Please complete this application and submit it to hr@nexuspm.com along with your resume. To complete on your computer, you will need suitable PDF writer software. You can also fax your application and resume to 859-869-1052.

Groundskeeper

Summary: Maintains grounds at an apartment community by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Cleans grounds, entryways, parking lots, dumpster areas, and removes litter.
Check for and replace burned out light bulbs when cleaning entryways.
Assist in pool maintenance.
Assists in snow removal of roadways, parking stalls and walking surfaces; spreads salt to prevent ice buildup.
Plants and maintains grass, flowers, trees, and shrubs.
Waters lawn, shrubs, and flowerbeds
Cleans out drainage ditches, culverts, gutters, and downspouts.
Sharpens tools such as weed cutters, edging tools, and shears.
Makes minor repairs on power equipment such as blowers, chainsaws, and snow removal equipment.
Assist maintenance, as requested, with refurbishment and preventative maintenance
Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with the public including subcontractors, residents, co-workers and managers.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving -Identifies and resolves problems in a timely manner; Develops alternative solutions; Works well in group problem solving situations.
Project Management -Completes projects on time and budget.
Technical Skills -Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Customer ServiceDefuses difficult or emotional customer situations by getting manager assistance; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills -Maintains confidentiality.
Oral Communication -Listens and gets clarification; Responds well to questions.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences.
Ethics -Treats people with respect; Keeps commitments.
Organizational Support -Follows policies and procedures.
Planning/Organizing -Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources.
Professionalism -Approaches others in a tactful manner; Follows through on commitments.
Quality -Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity -Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security -Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Attendance/Punctuality -Is consistently at work and on time; Arrives at meetings and appointments on time.
Dependability -Follows instructions, responds to management direction; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
High school diploma or general education degree (GED)

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos.

Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit; climb or balance and talk or hear. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include peripheral vision, depth perception and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; extreme cold and extreme heat. The noise level in the work environment is occasionally loud.

Leasing Consultant

Summary: Interacts directly with prospective and current residents to achieve maximum occupancy. Acts as the Nexus representative by conveying the benefits of the community. Responsible for the leasing process from property introduction to resident occupancy and maintains communication throughout the tenancy of the resident.

ESSENTIAL RESPONSIBILITIES:

Provides information about the apartments, amenities, and community to the prospective resident and schedules visits to the community. Responsible for leasing apartments at an acceptable determined percent of total prospects.
Stands up from behind desk and greets all visitors.
Interview the prospective resident(s) to determine their needs and qualifications to lease.
Completes a guest card on all prospective residents and enters into the property management software.
Effectively explains all lease and community policies to new and current residents.
Accurately and efficiently prepares and assists with all leasing paperwork (i.e. applications, lease agreements, employment, credit screening, landlord verifications and lease move-in packets).
Collects security deposits, rent and all other funds associated with resident applications and move-ins.
Enters service requests from residents into the property management software, closes work orders as requested by the manager.
Supports the overall marketing effort and offers input and suggestions to property promotions, advertisements, pricing, etc.
Understands and complies with all Fair Housing Laws and company standards.
Monitors community advertisements by quantifying effectiveness of each source.
Prepares monthly competitive surveys and makes recommendations on marketing based on those surveys.
Monitors all current and future vacancies to proactively react to future occupancy needs.
Inspects all “vacant rent ready” apartments on a regular basis to ensure they are up to company standards and ready to show to prospective residents.
Works with the community manager to assure curb appeal and community appearance is acceptable.
Conducts follow-up activity with all residents in order to establish positive resident relations. (ie- work order satisfaction, move in satisfaction, etc.)
Maintains current resident files.
Attends and participates in training seminars as needed and requested.
Assists the Community Manager in implementing resident retention and renewal programs.
Makes recommendations to management regarding improvements for the overall operation of the community.
Attends and assists in the coordination and organization of resident relations and activities, such as keeping the company website updated, parties, etc.
Represents Nexus in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, co-workers and the general public.
Performs other duties as assigned.
Nexus may revise this job description from time to time as business needs require. It is not intended to be an exhaustive listing of all the functions of the job, nor is to limit Nexus right to assign other functions to an employee in this position. This job description does not constitute a written or implied contract of employment.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving -Identifies and resolves problems in a timely manner; Develops alternative solutions; Works well in group problem solving situations.
Project Management -Completes projects on time and budget.
Technical Skills -Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Customer ServiceDefuses difficult or emotional customer situations by getting manager assistance; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills -Maintains confidentiality.
Oral Communication -Listens and gets clarification; Responds well to questions.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences.
Ethics -Treats people with respect; Keeps commitments.
Organizational Support -Follows policies and procedures.
Planning/Organizing -Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources.
Professionalism -Approaches others in a tactful manner; Follows through on commitments.
Quality -Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity -Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security -Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Attendance/Punctuality -Is consistently at work and on time; Arrives at meetings and appointments on time.
Dependability -Follows instructions, responds to management direction; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

JOB QUALIFICATION REQUIREMENTS:
Knowledge/Experience:
A high school diploma or equivalent is required. Basic math skills necessary. Excellent communication and organizational skills necessary. Computer literacy a must.

Enter data into property management software and take residents through the move in process.
Generate move in paperwork and renewals.
Credit screen prospective residents.
Using all on-line marketing tools - track traffic, respond to e-mails, update advertisements, communicating with current residents.
Excel and word experience.
This is not a complete list of computer responsibility. More responsibility will be added at the property.

Physical and Visual Activities:
Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and quickly, including answering phones, attending meetings, written correspondence or other forms of communication. Inside and outside work in all types of weather. Ability to lift, push, pull or carry up to 15 pounds. Ability to communicate effectively. The employee is frequently required to walk and ascend/descend stairs. Specific vision abilities required by this job include close vision.

Physical and visual activities that is commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only. There may be different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to wet and or humid conditions. The noise level in the work environment is usually moderate.

Property Manager

Summary: Community Manager is fully accountable for all day to day property operations of the apartment community as well as enhancing the value of the property. They are responsible for tracking the performance of the real estate property to make sure the anticipated net operating income is achieved.

Supervisory Responsibilities
1. People Management
Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self-available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); continually works to improve supervisory skills. Delegates responsibilities and holds those accountable for results. Rewards and recognizes and / or takes appropriate disciplinary action when needed.

Leasing Agent - Responsible for communicating and holding accountable to monthly, weekly, and daily goals. Creating action plans and specific marketing plans with the Leasing Agent to ensure the goals are achieved.
Maintenance Supervisor - Is responsible for communicating and holding accountable to the overall direction, coordination, and evaluation of this area. Responsible for daily communication on the status of work orders, turn schedule and grounds checklist. Is actively involved with the scheduling of turns to assure the quality and quantity; which includes walking each apartment to assess damages when it becomes vacant, communicating the priorities to the Maintenance Supervisor, generating a work order and make ready checklist, walking make ready when they are completed and keeping the Unit Availability updated with accurate completion dates. Ensures that all service requests are recorded and communicated to maintenance.

2. Financial

Demonstrates ability to understand financial goals, operate the asset in the owners’ best interest in accordance with Policies & Procedures Manual.
Prepare annual budgets with District Manager.
Ensure that all rents and late fees are collected, posted, and deposited in a timely manner. Any legal documentation due to non-payment or other circumstances are generated in a timely manner and followed up with to ensure swift removal of resident.
Ensure that accounts payable invoices are submitted to the corporate office for payment weekly. Responsible for balancing petty cash and submitting receipts for reimbursement.

3. Leasing / Marketing

Ensure property is rented to fullest capacity.
Shows apartments to prospective residents.
Walk the “ready vacant” unit to make sure they are clean, fresh, and up to company standards as far as show unit.
Create marketing strategies to secure prospective residents. Evaluate on weekly basis and make adjustments as needed.
Confirm that leasing staff techniques are effective in obtaining closing.
Direct the leasing staff to gather information about market competition in the area. Take appropriate action after analyzing the information.
Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others.
Represent the company in a professional manner at all the times.

4. Resident Retention

Follows company’s outlined program for renewing residents.
Works with leasing agent to ensure guidelines are followed.
Addresses any resident issues in a timely manner to ensure resident satisfaction with management.
Directs and coordinates community social functions, such as resident pool parties, resident Christmas parties, etc.

5. Curb Appeal

Maintain community appearance and ensure repairs are noted and completed in a timely manner.
Breezeways clean and free of debris at all times.
Maintain a clean clubhouse and office area.
Any safety issues are brought to the attention of the Maintenance Supervisor and Corporate office immediately.

6. Administrative

Keep information in property management software up to date.
Completes deposit accounting correctly according to company policy.
Submit all purchase orders correctly and in a timely manner.
Send all move ins, move outs, and renewals to corporate in a timely manner.

Competencies
To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service - Manages difficult or emotional resident situations; responds promptly to resident needs; solicits resident feedback to improve service; responds to requests for service and assistance; meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Delegation - Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.
Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.
Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to revenue.
Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment.
Fair Housing - Demonstrates knowledge of Fair Housing; is aware and follows all applicable laws as it pertains to Fair Housing; leads by example and trains all employees in the area of Fair Housing.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically.
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; supports affirmative action and respects diversity.
Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions.
Adaptability - Adapts to changes in the work environment; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.

Qualifications to perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Relevant college level degree from an accredited institution; or related experience and/or training; or equivalent combination of education and experience.

Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and area.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills
Computer literacy a must.

Accurately input data into property management software and take residents through the move in process;
Generate PDF leases, renewals and purchase orders;
Generate move in paperwork and renewals;
Credit screen prospective residents;
Using all on-line marketing tools - track traffic, respond to e-mails, update advertisements, communicating with current residents;
Excel and word experience.

This is not a complete list of computer responsibility. More responsibility will be added at the property level.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit; stand; walk; ascend/descend stairs. The employee is occasionally required to climb or balance; stoop; kneel; crouch; or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and color vision.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate.

Service Assistant

Summary: Coordinates the turning of apartments by the use of his/her own labor and subcontractors. Assist the service Supervisor in maintaining the interior and the exterior of the community.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Establishes or adjust work procedures to assist in service ticket backlog.
Assist with service tickets as assigned by the Service Supervisor. Must take call every other week. These could include but not limited to occupied units, janitorial, grounds, building exterior, equipment repair and preventive maintenance.
Assist in maintaining a clean and organized shop and/or garages. Inform the Service Supervisor of low inventory levels so that additional parts can be ordered.
Prepare vacant apartment units for painting, which could include but not limited to drywall repair, wall plate removal, light globe and wallpaper removal. Vinyl floor and carpet removal, when necessary.
Completion of the maintenance and final portions of the apartment turn process which could include but not limited to electrical, plumbing, appliance and window repair, caulking, paint touch up, and putting wall plates and light globes back on.
Completion of items listed on the resident’s Move In Inspection sheet within a timely manner.
Maintain a current list of vacant unit status as to work required, work completed and anticipated completion date. This list is to be easily located within the maintenance shop. This could include preventive maintenance and asset records.
Assists in snow removal of roadways, parking stalls and walking surfaces; spreads salt to prevent ice buildup.
Suggest changes in working conditions and the use of equipment to increase efficiency of work quality and quantity.
Suggest motivational ideas to achieve work goals.
Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with the public including subcontractors, residents, co-workers and managers.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Works well in group problem solving situations.
Project Management - Completes projects on time and budget.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Maintains confidentiality.
Oral Communication - Listens and gets clarification; Responds well to questions.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences.
Ethics - Treats people with respect; Keeps commitments.
Organizational Support - Follows policies and procedures.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources.
Professionalism - Approaches others in a tactful manner; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty, satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
High school diploma or general education degree (GED); and related experience and/or training; or equivalent combination of education and experience.

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Certificates, Licenses, Registrations
Current/Valid Drivers License

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to sit. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally
lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently exposed to outside weather conditions; extreme cold and extreme heat. The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is sometimes loud.

Service Supervisor

Summary: Supervises and coordinates activities of workers engaged in maintaining and repairing the interior and exterior physical structures of buildings and grounds by performing the following duties.
Supervisory Responsibilities

Directly supervises 1 to 4 employees in the Service Department and plumbing, HVAC, and appliance repairs. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include planning, assigning, and directing and/or completing work; appraising performance; disciplining employees; addressing complaints and resolving problems.

Directly supervises 1 to 4 employees in the Service Department and plumbing, HVAC, and appliance repairs. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include planning, assigning, and directing and/or completing work; appraising performance; disciplining employees; addressing complaints and resolving problems.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Completes work orders for occupied apartments within a 24 hour period.
Completes weekly light inspection and vacant apartment inspection; fill out light inspection and vacant apt. log.
Directs workers and/or assist in painting and performing structural repairs to masonry, woodwork, and furnishings of the interior and exterior of buildings.
Directs employees and/or subcontractors on ground maintenance activities, such as mowing lawns, mulching, trimming hedges, removing weeds, and raking and disposing of leaves, refuse.
Directs employees and/or engages in the general cleaning and upkeep of buildings, including cleaning entryways, cleaning gutters, clearing dryer vents, and picking up trash.
Directs and/or assists other service or office staff, as requested, including moving appliances and unloading and storing supplies.
Directs and assists employees/subcontractors in snow removal of roadways, parking stalls and walking surfaces.
Requisitions tools, equipment, and supplies. Keep inventory in property management software. Use software to keep track of stock and for reorder purposes.
Maintains a clean and organized shop. Maintain needed inventory levels bought by competitive pricing.
Inspects completed work for conformance to our standards. This includes work performed by external contractors and by other Nexus employees.
Interprets company policies to workers and enforces safety regulations.
Establishes or adjusts work procedures to meet work order backlog.
Suggests changes in working conditions and use of equipment to increase efficiency of work crew.
Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with the public including subcontractors, residents, co-workers and managers.
Analyzes and resolves work problems, or assists workers in solving work problems.
Initiates or suggests plans to motivate workers to achieve work goals.
Maintains time, production, pool, and preventative maintenance records.
Studies production schedules and estimates worker hour requirements for completion of job assignment.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
Written Communication - Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and
objectives; Supports everyone's efforts to succeed.
Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Managing People - Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment;
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Supports affirmative action and respects diversity.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Motivation - Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Organizes or schedules other people and their tasks.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
High school diploma or general education degree (GED); and related experience and/or training; or equivalent combination of education and experience.

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills
Ability to learn parts of the Property Management software, as it pertains to maintenance.

Certificates, Licenses, Registrations
Current/Valid Drivers License

Other Skills and Abilities
Must become HVAC certified within 90 days

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to sit. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently exposed to outside weather conditions; extreme cold and extreme heat. The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is sometimes loud.